Nitro Global Admins and Account Owners can invite multiple users to Nitro Sign in one batch using the "Import Users" function. To process a bulk import of users, follow these steps:
Step 1: Log In. Sign in to the Nitro Admin portal as a Global Admin at Nitro Admin Portal
Step 2: Go to the Users Section. Navigate to the "Users" section and select "Import Users":
Step 3: Download the CSV Template. Click on the link to "Download CSV Template". Open and edit this file in Microsoft Excel:
Step 4: Prepare Your CSV File. In Excel, ensure the header row remains unchanged. Then, populate the file with the following columns: "Email", "First Name", and "Last Name." Once you have completed the file, save it:
Step 5: Upload the CSV File. Return to the Nitro Admin portal and upload your completed CSV file using the "Import Multiple Users" option:
Step 6. Assign Licenses. After uploading the CSV, select licenses from your available options and click "Continue." The licenses will be assigned to each user listed in your CSV.
Step 7. Check Import Status. Monitor the status of your import by navigating to the "Import History" section of the Nitro Admin portal. This section will show the status and the number of users invited:
Note: Global Admin or Document Admin roles cannot be assigned during the import process.
By following the above steps, Nitro Global Admins and Nitro Account Owners can bulk import users with ease, inviting them en-masse to join their Nitro Account.
For additional support or to report issues:
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Submit a Support Ticket here: www.gonitro.com/support/ticket
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Post on the Community Forum here: Nitro Community Forum